Tripaneer Bankruptcy: What Retreat Hosts Should Do Now

You sold your retreats, trainings or surf camps through BookYogaRetreats or one of its sister sites, and now the company behind them has gone bankrupt. Your calendar has guests whose deposits are stuck somewhere between you and a platform that's now being run by a bankruptcy trustee. And you don't know whether your share will ever reach you. This guide covers what to do this week, how to handle open bookings, how to file your claim and what you can realistically expect.

Last updated: October 13, 2026. We'll update this article as soon as there's news from the proceedings.

This week at a glance:

1. Stop new bookings through the Tripaneer sites while it's unclear where deposits end up.
2. Save everything: partner agreement, booking list, guest contacts, payout history, your texts and photos.
3. Sort your open bookings: for which guests have you received your share, and for which not?
4. Write to your guests and agree a solution with each one in writing.
5. File a claim, free of charge and as soon as you can.

What happened

According to its investor Prime Ventures, Tripaneer B.V., based in Amsterdam, runs nine theme websites, including BookYogaRetreats, BookSurfCamps and BookAllSafaris. Whether that includes the site you sold through, say BookYogaTeacherTraining or BookHorseRidingHolidays, your partner agreement will tell you: it names the company you have a contract with. In late September a Dutch court first granted the company a provisional suspension of payments; on September 30, 2026 that turned into a bankruptcy. The case sits with the District Court of Amsterdam (Rechtbank Amsterdam), case number F.13/26/306.

Management no longer runs the company. The company and its assets are now managed by a court-appointed bankruptcy trustee, called a curator in the Netherlands (V.G.M. Leferink). A creditors' meeting on December 9, 2026 had been scheduled under the original suspension of payments; whether it still happens now that the case is a bankruptcy is unclear. You'll find the case details on ClaimsAgent, the portal the trustee uses for claims, and the trustee's reports will appear in the official Dutch Central Insolvency Register. Everything new appears there first.

This week: stop bookings, save your data

As long as nobody knows whether and when deposits will be passed on to hosts, every new booking through the Tripaneer sites is a risk for you and your guest: the guest pays a bankrupt company, and you don't know whether any of it will ever reach you. So while your partner dashboard is still reachable, block upcoming dates or take your listings offline for now. You can switch them back on later if things become clearer.

Then save whatever you can, before any access disappears.

• Your partner agreement or the terms you accepted. They show exactly which company you had a contract with.
• Your booking list with guest names, dates, amounts and the status of each payment.
• Guest contacts, so you can reach your guests directly.
• Your payout history: which amounts did you receive, and when?
• Anything you can't export, save as a screenshot with the date visible.

Where your money is

You know your own cash flow better than any guide. Take your payout history and sort your bookings into three groups.

Guests who have already stayed, but whose share wasn't paid out. As far as anyone knows, that money is with the bankrupt company. For you, it's a claim in the bankruptcy that you should file (see below).

Guests still to come who paid a deposit to the platform. If you haven't received your share for these, that money is most likely in the bankruptcy estate too. This is the hardest case, and it's what the next section is about.

Payments your guests make directly to you, such as the balance paid on arrival or by bank transfer. These aren't affected by the bankruptcy.

How much of it you can realistically recover is covered further down. Short version: don't plan on it.

Open bookings: three options per guest

For every upcoming booking whose deposit is stuck with the platform, you'll have to make a call. There are essentially three options, and which one fits depends on your numbers and on your relationship with the guest. What you owe your guests is governed by your own booking terms and your arrangements with the platform. If in doubt, check with a lawyer before you cancel on anyone or ask for a second payment, especially if you sold your retreat as a package trip.

Option 1: Run the retreat and absorb the loss

You welcome the guest as planned and write off the missing share as a loss. It costs you money, but it can be the right call if the deposit was small, the retreat is running anyway, and the guest and your reviews matter to you. File the amount as a claim regardless.

Option 2: Ask the guest to pay the share directly to you

You ask the guest whether they'd pay the deposit that's stuck with the platform a second time, directly to you. For many guests that's annoying at first: they've already paid. It helps if you show them right away how they might get their original payment back: many may be able to recover some or all of it through their credit card or PayPal. Our guide for guests walks through the options step by step, and you can simply forward them the link.

Option 3: Rebook or cancel

If neither of the first two works, you agree on a later date or a cancellation. That's often the most honest solution for both sides when the numbers don't add up for you otherwise.

Whichever option you choose: put every agreement in writing. A short email is enough. A template you can adapt (make it more formal if that's how you usually write to guests):

Hi [name],

You booked our [retreat name] retreat for [dates] through [platform]. As you may have read, the company behind the platform has gone bankrupt, and your deposit of [amount] never reached us. We'd still like to find a fair solution with you.

[Option 1: We're looking forward to having you, the retreat goes ahead as planned, and you don't need to pay anything extra.] [Option 2: For the retreat to go ahead, we'd need the deposit of [amount] directly from you, to [bank details]. That would make your total [total]. You may be able to get your original payment to the platform back through your card issuer or PayPal; here's how: [link to the guest guide].] [Option 3: We'd suggest rebooking you to [new dates] / canceling the booking.]

Just let us know if that works for you, and we'll confirm everything in writing.

Best, [name]

You'll need the list of these bookings, with amounts and the option you chose, for your claim afterwards.

Filing your claim: step by step

Anything the company owes you can be filed as a claim in the bankruptcy. That's done through the ClaimsAgent portal, and according to ClaimsAgent it costs you nothing.

1. Check who you contracted with. ClaimsAgent explicitly advises checking carefully which legal entity you did business with. Look at your partner agreement: does it say Tripaneer B.V.? That's the company in bankruptcy.
2. Gather your evidence. The Dutch Chamber of Commerce recommends sending proof such as invoices and agreements. For you, that means your partner agreement, your booking list with the outstanding amount per booking, your payout history and your written agreements with guests.
3. Open the case. On ClaimsAgent, look up Tripaneer B.V., case number F.13/26/306, and submit your claim there.
4. Keep copies of everything you submit.
5. Don't wait. No firm filing deadline has been published so far. File as soon as you reasonably can anyway.

If guests later get their deposit back through their bank or PayPal and pay you directly instead, that changes what the company still owes you. So keep your list up to date. And if someone offers to recover your money for an upfront fee: don't. Filing is free.

How much you'll realistically get back

Dutch bankruptcy law sets a fixed order of creditors: the costs of the proceedings come first, including the trustee's fees, then preferential creditors such as the tax authority. Creditors holding security, such as banks, can also enforce that security first, outside the ranking. Ordinary creditors, which is usually where hosts with outstanding payouts stand, only come after that, and only if there's money left. The Dutch Chamber of Commerce (KVK) says plainly on its page on customers going bankrupt that there's a high chance an unsecured creditor gets nothing, or only part of what they're owed.

File your claim anyway. A claim that isn't filed is guaranteed to get nothing. How to treat the loss for tax purposes is best discussed with your accountant.

Save your content

Your descriptions, photos, schedules and teacher bios are your own work. Save them offline now, while you can still get to them, so you can reuse them on your own website or another platform. What rights you granted Tripaneer to that content is in your partner agreement. Check it before you rely on anything.

What we don't know yet

A few things nobody can answer reliably right now:

• Whether the platform keeps running, gets sold or shuts down, and what happens to your listings then.
• How much ordinary creditors will get back in the end.
• When the trustee publishes a first report. As of today, none was visible in the public overviews of the case.
• Whether the December 9 creditors' meeting goes ahead, which was scheduled under the earlier suspension of payments.

We'll update this article as soon as the first report comes out.

What a platform needs to get right so this doesn't happen to you again

Sooner or later you'll want to fill your dates again, through your own website, through referrals or through another platform. Before you tie yourself to one again, a few questions are worth asking.

1. Where does your guests' money sit until the retreat happens? If the deposit goes through the platform, that's where it gets stuck when things go wrong.
2. When is the commission due? The later, the less of your money is at stake before a guest has even arrived.
3. What happens if a retreat is canceled? Do you get any commission you've paid back?
4. What does listing cost you before a single booking comes in?
5. Who collects payments and chases late payers, and how much of your own time does that take? If the money doesn't run through the platform, that work stays with you.

Here's how we answer those questions at Retreat Vacation: no money passes through the platform. We put you in touch with your guests, the agreement is made directly between you, and your guest pays you directly. Listing is free, commission is only charged when a booking is made through us, the invoice only arrives on the first day of the retreat, and if a retreat is canceled, we refund the commission in full. Your guests' deposits getting stuck in a platform's bankruptcy can't happen here, because they never pass through us. And if we ever went under ourselves, you'd lose your listing, not your guests' deposits. How listing works in practice is explained on our page for hosts.

The flip side belongs here too: whether a guest pays is something you sort out with them yourself, and your guest has to trust that your business is on solid ground. A clear payment schedule and transparent cancellation terms help both sides. And one more thing, so you don't sign up with the wrong expectations: most of our guests come from German-speaking countries (Germany, Austria, Switzerland), where we run as Retreat Urlaub. If you mainly fill your retreats with English-speaking groups, we can only help you fill some of your places.

Frequently asked questions

Will I still get money from Tripaneer as a host?

Outstanding payouts are now claims in the bankruptcy. File them through ClaimsAgent. How much will be paid out in the end, and when, is unclear. According to the Dutch Chamber of Commerce, ordinary creditors are likely to receive only part of what they're owed, or nothing.

How do I file my claim, and does it cost anything?

Through the ClaimsAgent portal, in the case Tripaneer B.V., case number F.13/26/306. According to ClaimsAgent, filing is free. Include your partner agreement, booking list, payout history and your agreements with guests, and file as soon as you can.

Do I still have to host guests who booked through BookYogaRetreats?

That depends on your booking terms and your arrangements with the platform; there's no blanket answer. In practice you have three options: run the retreat and absorb the loss, ask the guest to pay you directly, or rebook or cancel. Put every agreement in writing and get legal advice if in doubt.

Should I take my listings on BookYogaRetreats offline?

While it's unclear what happens to new deposits, that's the cautious choice. A new deposit lands with the bankrupt company, and nobody knows right now whether you'll ever see your share. Block dates or deactivate listings while the partner dashboard is still reachable, and save your data first.

How do I find out how the proceedings develop?

The trustee's reports appear in the Dutch Central Insolvency Register, and the key details of the case are on ClaimsAgent. Whether the creditors' meeting scheduled for December 9 takes place is unclear. We'll update this article as soon as there's news.

Was Tripaneer a reliable partner?

For years, Tripaneer brought a lot of guests to a lot of hosts, and for some it was their main sales channel. How well that relationship worked doesn't help you much now, though. What matters is filing your claim and sorting out your open bookings.

Fill your dates anyway

Don't want to leave those places empty? List your retreats for free on retreat-vacation.com. Commission is only charged when a booking is made through us, the invoice only arrives on the first day of the retreat, and your guests' money goes directly to you. Register as a host for free.