If you need to cancel your vacation, we will immediately try to offer your course spot/accommodation to other interested parties.
If no replacement can be found, we will retain the 30% deposit for cancellations made up to 30 days before the course begins.
Starting 29 days prior to the course start date, we must charge you 80% for accommodation and meals if no replacement participant or tenant is found.
In the event of a cancellation 29 days or fewer before the course begins, the course instructors will retain 100% of the course fee.
Nevertheless, we will make every effort to find a replacement participant or tenant even in the case of last-minute cancellations.
If we or you succeed in finding a replacement participant/tenant, you will receive your deposit back minus a processing fee of €25. If we can only rebook your course spot/accommodation at a discounted last-minute rate, you will be responsible for the difference.
In the event of a course instructor’s absence, we reserve the right to find a suitable replacement. Should we, in exceptional cases, be unable to do so, you will receive a refund of either the course fee or the total price, depending on whether you wish to come to us even without the course or not.
If the minimum number of participants for a course is not reached, we reserve the right to cancel a course up to 4 weeks before it begins.
In this case, your course fee will, of course, be refunded immediately.
However, we cannot cover any costs for flight bookings, hotel reservations, or similar arrangements that have already been made.
Services not utilized (e.g., in the event of early departure) cannot be refunded.